Solutions
Resolution of Azure Proxy Issues and Redirection
Introduction This article serves as a guide to resolving an issue with the installation and configuration of an Azure proxy, which led to difficulties in redirection and visibility within the Teams Manager (TM) Dashboard. Problem Statement A problem ...
How to Fix Grid View Refresh Issues in Teams
Introduction Are you experiencing issues with the grid view not updating when you filter your teams by 'Favorites'? This guide will help you resolve this issue, so your team views are always current. Issue Description Some users have reported a ...
Correcting OneNote Naming Conventions in SharePoint
Introduction Users managing content on SharePoint may encounter issues with OneNote notebooks that do not follow expected naming conventions, especially after provisioning new sites or workspaces. This guide details how to correct OneNote naming ...
Resolving Issues with Sensitivity Labels in Teams Manager
Introduction Sensitivity labels in Teams Manager are critical for maintaining data security and compliance within an organization. Users may encounter issues where sensitivity labels are not functioning as expected, which can compromise data ...
Addressing Performance Issues in Teams Manager
Introduction Performance issues in Teams Manager can significantly impact user productivity and satisfaction. Users may report that Teams Manager is running too slowly, affecting their workflow. It is crucial to address these concerns promptly to ...
Required M365 Licenses for Software Features
Introduction Determining the appropriate Microsoft 365 (M365) licenses for accessing various software features is a common concern for organizations, especially when utilizing collaborative platforms like Microsoft Teams. Problem Statement It's ...
Administration and Pre-configuration of M365 Apps via Teams Manager
Introduction Administrators often inquire about the extent to which Teams Manager can administrate, regulate, and pre-configure not only within the Teams app but also across other Microsoft 365 applications. Understanding these capabilities is ...
Resolving Search Functionality Issues in External User Manager (EUM) Documentation
Introduction Users of the External User Manager (EUM) may encounter a situation where search results are displayed, but selecting a result does not navigate to the corresponding page in the documentation. This article provides a resolution to ensure ...
Resolving Creation and Approval Request Errors in Teams Manager
Introduction This article provides a solution for addressing issues encountered during the creation and approval of requests within Teams Manager, particularly when users receive error messages indicating that requests could not be created or ...
Issue with Display Limit for Teams Groups in Unmanaged Teams View
Introduction This article discusses the resolution of an issue experienced by a user where not all team groups were visible in the "Unmanaged Teams" view under "Status Overview" after a recent update. Problem Statement A user reported that following ...
Issue with Missing Prefixes in Team Creation
Introduction This article summarizes the troubleshooting process and communication regarding an issue where teams were created without the correct prefixes despite these fields being mandatory during the approval process. Issue Description Users have ...
Optimizing Template Requirement Notifications in Teams Manager
Introduction This article addresses the issue reported in Teams Manager where users are not informed of template requirements, such as the need for two owners, during the team creation process. This lack of information can lead to confusion when the ...
Managing Exceptions to Enforced Team Policies
Introduction This article provides a solution to the query raised by a user regarding the possibility of making exceptions to enforced policies for Teams, particularly concerning guest access which has been restricted by default as per department ...
Troubleshooting Unexpected Messages in Shared Channels
Introduction The purpose of this article is to address an issue encountered by Domenik Schöttner, where notifications were incorrectly being sent to shared and other channels within Microsoft Teams. Issue Description The user reported that after ...
Accessing All Teams in Teams Manager as an Administrator (with Enterprise Version Benefits)
Introduction This article guides administrators on accessing a complete list of teams, including private ones, in Teams Manager. Additionally, it highlights the advantages of the Teams Manager Enterprise version, which offers automatic ...
Viewing and Requesting Membership for Public Teams in Teams Manager
Introduction This article aims to clarify inquiries related to team visibility and membership requests for public teams within Microsoft Teams, specifically when using the Teams Manager. It is targeted at users and administrators who are navigating ...
Resolving Issues with Disabling Guest Access in Teams Manager
Introduction This article addresses a common issue encountered in Teams Manager where administrators find that they cannot disable the 'Guest Access' option during the team creation process. The article provides a step-by-step guide to resolve this ...
Determining Archival Dates for Migrated Teams in Teams Manager
Introduction A common question in managing Microsoft Teams through Teams Manager involves understanding which date is used to calculate the archival period for migrated teams. This article clarifies whether the system uses the original team creation ...
Guest Access Restrictions in Teams Manager
Introduction This article addresses the management of guest access restrictions in Teams Manager and how they correlate to the use of External User Manager. Problem Description A scenario has been identified where there may be confusion about adding ...
Handling Naming Convention Issues in Teams Manager
Introduction This article addresses the challenges and solutions related to naming convention issues experienced in Teams Manager, particularly after updates that may impact the functionality for users with different license types. Problem ...
Assigning Hyperlink Licenses in Teams Manager
Introduction Acquiring Hyperlink licenses is just half the journey; correctly assigning these licenses to the end-users is as crucial. Occasionally, purchasers may experience challenges when trying to assign these licenses. This article provides a ...
Providing Access to Create Teams in Teams Manager
Introduction This article describes how to provide users with access to create teams within Teams Manager. This capability is essential for team leads and project managers in managing their teams and projects effectively. Problem Statement The user ...
Resolving Issues with Adding a List with '&' in Team Name in Teams Manager
Introduction This article addresses an issue in Teams Manager where a list containing an '&' sign in the name of a team cannot be added. This problem arises only when teams are created using Teams Manager but not when they are created using Microsoft ...
Resolving Issues with Adding Guest to Groups and Non-rejectable Requests in Teams Manager
Introduction This article addresses an issue in Teams Manager where guests are not being added to groups and requests cannot be rejected. This can hinder the efficiency of teams and administrators, leading to a less optimal user experience. Problem ...
Hiding "Channel Requests" Feature in Teams Manager
Introduction This article examines a recent request to hide the newly added "Channel Requests" feature in Teams Manager. Users have expressed concerns that this feature could cause confusion as they do not use or activate the private and shared ...
Automatically Setting the Option "Don't Show Team Email Address in Outlook" in Teams Manager
Introduction This article is about how to automatically set the option "Don't Show Team Email Address in Outlook" to true when creating a team via Teams Manager. This is a common request among users who desire to keep their team emails private and ...
Preventing Automatic Creation of Outlook Groups in Teams Manager
Introduction This article deals with the issue of automatic Outlook Group creation and invitations being sent whenever a new Team is created using Teams Manager. We understand that this might not always be desirable and can lead to unnecessary ...
Assigning Sensitivity Labels in Teams Manager
Introduction This article discusses a common query raised by a user regarding the assignment of sensitivity labels during the creation of Teams through the Teams Manager. Problem Statement The user queried about the process and user context under ...
Addressing Common Problems with Teams Manager
Introduction This article addresses several common issues encountered in Teams Manager, focusing on an array of problems, including issues with the request overview, help section, mail notification, request approval process, and InfoTab ...
Issue with Sensitivity Labels in Teams Manager
Introduction This article addresses a common issue encountered in Teams Manager regarding the application of sensitivity labels during team creation. This problem can significantly impact both users and administrators, as sensitivity labels are ...
Managing Archive Reminder Mails in Teams Manager
Introduction In Teams Manager, administrators may encounter requests to modify the archival reminder process, specifically regarding the frequency and content of reminder emails. This issue involves tailoring the reminder emails to better suit ...
Resolving User Invitation Issues in External User Manager
Introduction In the realm of Teams Manager, administrators occasionally encounter a specific challenge involving the External User Manager (EUM). This issue pertains to the re-sending of user invitations, especially in cases where a user request no ...
Resolution for Teams Manager Trial Access and Licensing Issues
Introduction This article is intended to address the concerns and resolution steps for access and licensing issues encountered by users attempting to trial or license Teams Manager. Issue Description Users may face difficulties with Teams Manager ...
Resolving Approval Viewing Issues in Teams Manager
Introduction This article addresses a specific problem encountered by users of Teams Manager, where they are unable to see teams for approval in the system. This issue can hinder the efficient management and approval of teams, affecting the workflow ...
Handling Missing Owner Entry Notification in Teams Manager
Introduction This article addresses a specific issue reported in Teams Manager concerning the absence of a notification or pop-up message during the team creation process when a policy requiring two team owners is set. Problem Statement Issue: In ...
Disabling the Default 'Create a Team' Button in Teams Manager
Introduction This article provides a solution for IT administrators who need to disable the default 'Create a Team' button in Teams Manager. This functionality is particularly useful in environments where team creation needs to be controlled or ...
Resolving Lifecycle Management Issues in Teams Manager
Introduction This article addresses a common issue encountered in Teams Manager related to lifecycle management based on end dates. IT administrators often face challenges when the lifecycle of teams doesn't align with specified end dates, leading to ...
Resolving Team Member Display Issues in Teams Manager
Introduction This article aims to address issues encountered when team members are not displayed correctly after creating a team using Teams Manager (TM). These issues can present as the absence of members in the Teams interface despite being visible ...
Managing SharePoint URL and Mailnickname Naming Conventions in Teams Manager
Introduction Understanding and managing the naming convention behavior for SharePoint URLs and Mailnicknames is essential when setting up teams in Teams Manager. This article addresses concerns regarding changes in behavior that may impact existing ...
Inviting External Users to a Team with Guest Access Disabled
Introduction This article explains how to invite guests to a Microsoft Teams team that has guest access disabled, using the External User Manager (EUM). Problem Statement In instances where a team within Microsoft Teams has the guest access option ...
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