Title: Issue: User Cannot Save Personal Data in Teams Manager
Category: Teams Manager – User Management / Troubleshooting
Description:
A user reports that they are unable to save their personal data in Teams Manager. This issue occurs when the user is not present in the BotUser table in the database.
Root Cause:
The entry for the user in the BotUser database table was not automatically created. Without this entry, personal settings cannot be saved in Teams Manager.
Solution Steps:
BotUser table of the database.Note:
This action only needs to be performed once per user, unless the BotUser entry is removed again from the database.