Introduction

This article addresses a specific issue reported in Teams Manager concerning the absence of a notification or pop-up message during the team creation process when a policy requiring two team owners is set.

Problem Statement

• Issue: In Teams Manager, users do not receive an immediate notification or pop-up during the initial stages of team creation when they fail to meet the requirement of having two team owners, as per the set policy.
• User Impact: This leads to confusion and a potential delay in team creation, as users proceed without meeting necessary policy criteria.

Step-by-Step Solution

1. Understanding the Workaround:

   • The provided workaround involves maintaining the original two-owner policy while creating an additional policy package.

2. Creation of a Dummy Policy Package:

   • In Teams Manager, navigate to policy package settings.
   • Create a new policy package, referred to as a 'dummy' policy.
   • Ensure this package only enables the two-owner policy.
   • Keep the policy execution part of this dummy package empty.

3. Implementing the Workaround:

   • Apply this dummy policy package along with the original policy.
   • Monitor the team creation process to ensure the notification for two owners is displayed as required.

4. Feedback and Reporting:

   • Provide feedback on the effectiveness of this workaround.
   • Report any continuing issues to the support team for further assistance.

Additional Tips

• Policy Review: Regularly review your Teams Manager policies to ensure they are up-to-date and functioning as intended.
• User Training: Inform users about policy requirements and the importance of adhering to them during team creation.

FAQs

1. Why does the 'two owner' policy not trigger a notification during team creation?

   • There is a known bug in Teams Manager that prevents the policy from initiating correctly, hence the absence of the notification.

2. Will the dummy policy package interfere with other functionalities?

   • The dummy policy package is specifically designed for the two-owner requirement and should not impact other functionalities.

3. What should be done if the workaround doesn't resolve the issue?

   • If the issue persists, it's recommended to contact the Teams Manager support team for further assistance.

Troubleshooting Further Issues

• Check for Conflicts: Ensure there are no conflicting policies that might be overriding the two-owner requirement.
• Update Teams Manager: Regularly update Teams Manager to ensure you have the latest fixes and features.

Product Information

Teams Manager is a tool that aids in the efficient management of Microsoft Teams environments, including team creation, policy management, and template utilization. Addressing issues like the missing owner entry notification is crucial for maintaining streamlined team management processes.

Related Articles

• [Creating Effective Policy Packages in Teams Manager]
• [Best Practices for Managing Teams in Teams Manager]
• [Troubleshooting Common Issues in Teams Manager]

For any further questions or assistance, please feel free to contact the Teams Manager support team. Keeping your Teams Manager environment updated and understanding the intricacies of policy management ensures a more efficient and compliant team creation process.