Introduction

This article addresses a common issue encountered in Teams Manager where administrators find that they cannot disable the 'Guest Access' option during the team creation process. The article provides a step-by-step guide to resolve this issue.

Problem Statement

• Issue: Inability to disable the 'Guest Access' option in Teams Manager during the creation of a team.
• Impact: This limitation affects the administrative control over guest access in team settings, leading to potential security and management concerns.

Step-by-Step Solution

1. Verify Current Settings:

   • Navigate to the 'Setup' section in Teams Manager settings.
   • Check under the second permission view for the 'Guest Access' setting.

2. Review Team Creation Policies:

   • In the Teams Manager settings, select 'Policies' from the left navigation bar.
   • Identify and open the policy used for the team's creation template.

3. Check for 'Force Guest Access' Setting:

   • Within the chosen policy, look for the 'Rules' section.
   • Check if 'Force Guest Access' is enabled. If so, this might be preventing the deactivation of the guest access option.

4. Adjust Policy as Needed:

   • If 'Force Guest Access' is enabled, alter the policy to either disable this setting or adjust it to meet your organizational needs.

5. Test the Change:

   • After making the necessary adjustments, create a test team to ensure that the 'Guest Access' option can now be disabled as intended.

6. Monitor and Provide Feedback:

   • Monitor the behavior of the Teams Manager with the new settings.
   • Provide feedback or report any further issues to the support team.

Additional Tips

• Regular Policy Review: Regularly review and update your Teams Manager policies to align with organizational changes and security standards.
• Documentation: Keep records of policy changes and settings adjustments for auditing and training purposes.
• User Training: Ensure that team creators are aware of the policy changes and understand the implications of guest access settings.

FAQs

1. What should I do if changes in policy settings do not resolve the issue?
   • If the problem persists, consider scheduling a meeting with the support team for a more in-depth investigation.
2. Can guest access be controlled on a per-team basis?
   • Yes, depending on the policy settings, guest access can often be controlled individually for each team.
3. Who should I contact if I need further assistance?
   • For additional support, directly contact the Solutions2Share support team or the person managing Teams Manager in your organization.

Troubleshooting Further Issues

• If further issues arise related to guest access settings or other functionalities in Teams Manager, consult the detailed documentation or reach out to the support team for specialized assistance.

Product Information

Teams Manager is a powerful tool designed to streamline the management and governance of Microsoft Teams. Addressing issues like guest access control is crucial for maintaining secure and efficient team collaboration environments.

Related Articles

• [Best Practices for Managing Guest Access in Teams]
• [Understanding Teams Manager Policy Settings]
• [Securing Your Teams Environment with Teams Manager]