How to Clear Cache in Web Browsers
A Guide Primarily for Desktop Users Understanding Browser Cache: Browser cache is a dedicated storage location on your computer where web browsers, like Google Chrome, Firefox, Safari, and others, save copies of webpages. This process enhances your ...
Resolving License Visibility Issues in the PortalResolving License Visibility Issues in the Portal
Introduction Administrators may encounter situations where the number of purchased licenses does not reflect accurately in the licensing portal. This article provides a resolution path for when an expected number of licenses are not showing after ...
Issues with Invited User Not Showing in Azure Active Directory (AAD)
Introduction This article addresses a common issue in Teams Manager involving an invited user not being registered correctly in Azure Active Directory (AAD) despite accepting the invitation. This can hinder the user's access to and functionality ...
Setting UTF-8 Encoding in Solutions2Share Products
Introduction This article tackles an issue reported by a user who was unable to use Korean language in the MindMap feature of our product as our products currently do not support UTF-8 encoding. Problem Statement A user reported that they are unable ...
Security and Data Privacy Across Products: Trust Center Information
Introduction This article provides essential information regarding the security and data privacy practices of our products, including Teams Manager, External User Manager, MindMap, and FileManager. It is designed to guide users who have inquiries ...
How to Cancel a Subscription with the Microsoft Payment System
Introduction If you've made a purchase through the Microsoft Store and need to cancel a subscription, such as for the MindMap, File Manager, External User Manager or Teams Manager application from Solutions2Share, this article provides guidance on ...