Delay in Teams Manager Approver Removal After Team Approval

Delay in Teams Manager Approver Removal After Team Approval

Introduction

In Teams Manager, there has been a recurring issue where, after a team's approval, the approver is not promptly removed from the team members list. This delay can lead to confusion and administrative challenges, impacting the overall user experience and efficiency.

Problem Statement

  • Issue: Delay in removing approvers from team members in Teams Manager after team approval.
  • User Impact: Approvers remain listed as team members longer than expected, causing potential access and permission conflicts.
  • System Behavior: The removal process, ideally immediate, is experiencing significant delays (up to 45 minutes or more).

Step-by-Step Solution

  1. Verify Tenant ID: Confirm the affected tenant ID in Teams Manager.
  2. Check Application Permissions: Ensure that application permissions are correctly set and updated by a Global Administrator (GA) user.
  3. Regrant Permissions: If permission errors are detected (minor but multiple), regrant these permissions.
  4. Observe Approver Status: After regranting permissions, monitor how long it takes for the approver to be removed from the team member list post-approval.
  5. Contact Support if Issue Persists: If the problem continues, consider contacting Teams Manager support for further assistance.

Additional Tips

  • High Load/Delay: Be aware that Teams Manager services might experience high load or delays, especially in cloud-hosted environments.
  • Alternative Solutions: In cases where direct resolution is not feasible, setting up a remote session with the support team can be beneficial for in-depth troubleshooting.

FAQs

  • Q: What should I do if the approver is not removed immediately after team approval? A: Initially, recheck application permissions and regrant if necessary. If the issue persists, contact support.
  • Q: Is this issue specific to cloud-hosted or self-hosted environments? A: The issue has been noted primarily in cloud-hosted environments but could potentially occur in self-hosted setups as well.

Troubleshooting Further Issues

  • Diagnosing Related Problems: Regularly monitor the system for any permission errors and delays in processing team approvals.
  • Resolving Connectivity Issues: Ensure stable connectivity between Teams Manager and its integrated systems like Hyperlinks or File Manager.

Product Information

Teams Manager is a tool designed to streamline and manage team creation, approval, and management within Microsoft Teams. Resolving issues like delayed removal of approvers enhances administrative efficiency and user experience in managing team memberships and permissions.

  • [Managing External Users in Teams Manager]
  • [Integrating MindMap with Teams Manager]
  • [Utilizing Hyperlinks in Teams Manager]
  • [File Management Best Practices in Teams Manager]

This article adheres to a conversational yet professional tone, offering clear, step-by-step guidance and additional resources for IT administrators handling Teams Manager.


    • Related Articles

    • Resolving Approval Viewing Issues in Teams Manager

      Introduction This article addresses a specific problem encountered by users of Teams Manager, where they are unable to see teams for approval in the system. This issue can hinder the efficient management and approval of teams, affecting the workflow ...

    • Resolving Creation and Approval Request Errors in Teams Manager

      Introduction This article provides a solution for addressing issues encountered during the creation and approval of requests within Teams Manager, particularly when users receive error messages indicating that requests could not be created or ...

    • Addressing Common Problems with Teams Manager

      Introduction This article addresses several common issues encountered in Teams Manager, focusing on an array of problems, including issues with the request overview, help section, mail notification, request approval process, and InfoTab ...

    • Documentation Teams Manager

      Here you can find the documentation of Teams Manager for Microsoft Teams: Documentation Teams Manager​

    • Disabling the Default 'Create a Team' Button in Teams Manager

      Introduction This article provides a solution for IT administrators who need to disable the default 'Create a Team' button in Teams Manager. This functionality is particularly useful in environments where team creation needs to be controlled or ...