CM 365 - User can not use the Collaboration Manager

CM 365 - User can not use the Collaboration Manager


The affected user has no license in SharePoint. The user cannot create SiteCollections or be added in group-memberships, for example. 

You can proof the license-status under the  Admin Center in the Users menu.



To use the unlicensed user with the Collaboration Manager 365 you need an deposited email-address in the user profile. After you add an email-address can use the Collaboration Manager with no restrictions.

You can add the email address in the SharePoint Admin Center -> user profiles -> work email. You must save the change.




    • Related Articles

    • Collaboration Manager 365 with Nintex Workflows

      Requirements Collaboration Manager 365 has to be licensed and added to your SharePoint A license for Nintex Workflows has to be purchased Nintex Workflow has to be added to your SharePoint Installation, licence and activation For the use of Nintex ...
    • User Access - User and Group Permissions

      1. To use the Access Field a group in the template must be created first. Please navigate to a template where the access field should be activated. 2. Please navigate to the site settings 3. Press the hyperlink "People and groups" 4. Select "Groups" ...
    • Change the Site Icon in Collaboration Manager 365

      In case you want to change the Site Icon and replace it with your own companies logo, you can use a hidden site in the Collaboration Manger 365. In order to get there, visit the CM 365 app. Move your cursor to the address bar and click between the ...
    • Documentation Collaboration Manager 365

      Here you can find the documentation of Collaboration Manager 365 for SharePoint: Documentation Collaboration Manager 365
    • Download Collaboration Manager 365

      You can find all files for Collaboration Manager 365 for SharePoint Online in this OneDrive folder: Download Collaboration Manager 365