CM 365 - User can not use the Collaboration Manager
Reason:
The affected user has no license in SharePoint. The user cannot create SiteCollections or be added in group-memberships, for example.
You can proof the license-status under the Admin Center in the Users menu.
Solution:
To use the unlicensed user with the Collaboration Manager 365 you need an deposited email-address in the user profile. After you add an email-address can use the Collaboration Manager with no restrictions.
You can add the email address in the SharePoint Admin Center -> user profiles -> work email. You must save the change.
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