Recent Articles
Issue: User Cannot Save Personal Data in Teams Manager
Description: A user reports that they are unable to save their personal data in Teams Manager. This issue occurs when the user is not present in the BotUser table in the database. Root Cause: The entry for the user in the BotUser database table was ...
Notification Setting Not Saved in Teams Manager
Title: Issue: User Cannot Save Personal Data in Teams Manager Category: Teams Manager – User Management / Troubleshooting Description: A user reports that they are unable to save their personal data in Teams Manager. This issue occurs when the user ...
How to Clear Cache in Web Browsers
A Guide Primarily for Desktop Users Understanding Browser Cache: Browser cache is a dedicated storage location on your computer where web browsers, like Google Chrome, Firefox, Safari, and others, save copies of webpages. This process enhances your ...
Resolution of Azure Proxy Issues and Redirection
Introduction This article serves as a guide to resolving an issue with the installation and configuration of an Azure proxy, which led to difficulties in redirection and visibility within the Teams Manager (TM) Dashboard. Problem Statement A problem ...
How to Fix Grid View Refresh Issues in Teams
Introduction Are you experiencing issues with the grid view not updating when you filter your teams by 'Favorites'? This guide will help you resolve this issue, so your team views are always current. Issue Description Some users have reported a ...